Transparent Fees
Known charges, payment terms and refund conditions should be disclosed before commitment.
Students & Guardians
Student Protection
KECAB principles for informed decisions, transparent service, documentation integrity, financial awareness and fair complaints.
A Professional Duty
International education decisions involve academics, family finances, important documents, immigration rules and long-term consequences. KECAB treats student protection as a professional responsibility, not a marketing phrase.
What Students Should Expect
Students and guardians should receive clear information about the service scope, known fees, third-party costs, refund conditions, documentation responsibilities and the fact that admission and visa decisions remain with the relevant institution or competent authority.
Prohibited or High-Risk Practices
The founding ethics framework identifies forged/fabricated documents, false university representation, visa guarantees, fake scholarships, guaranteed employment, fraudulent bank support, deliberately misleading success rates, false Embassy connections and the handwritten addition of āPackage Processā among prohibited practices.
Financial Protection
University tuition and institutional payments should normally be paid through officially designated channels. If a member agency is authorized to collect institutional funds, the founding framework expects written authorization, traceable payment, official receipt and financial disclosure.
Report a Concern
Students, guardians, members, institutions or relevant stakeholders may use the KECAB Report a Concern process. A complaint does not automatically establish guilt; fair review, evidence, opportunity to respond and proportionate action are important.
Protection through information
Student protection begins before any payment is made. Students and guardians should understand who is providing the service, what the service includes, which institution is involved, what fees are payable, whether a payment is refundable, and which outcomes remain outside a consultantās control.
Protection through documentation integrity
Academic, financial and personal documents should be genuine and handled responsibly. Students should never be encouraged to submit fabricated information or to rely on a āpackageā that hides how documents, fees or representations are being managed.
Protection through accountability
Where a concern arises, affected persons should preserve receipts, contracts, messages, advertisements and other relevant evidence. KECABās complaint mechanism is intended to support structured review; it is not a substitute for police, courts, regulators, universities, embassies or other competent authorities where their jurisdiction applies.
Document Integrity
Fake or manipulated documents must not be prepared, encouraged or knowingly submitted.
No Package Process
Package Process is recorded as a prohibited practice in the signed founding-stage ethical framework.